1. Who We Are
r4444 operates the online gaming platform at r4444.click, offering casino games, cricket betting and live dealer tables to players in Bangladesh. When this policy says "r4444", "we", "us" or "our", it means the operator of r4444.click. For any privacy question, write to us at [email protected].
2. Data We Collect
We collect information in three ways: data you give us directly, data generated by your use of the platform, and data from payment processors.
2.1 Account Registration
- Full name and date of birth
- Mobile phone number (used for bKash, Nagad and Rocket transactions)
- Email address
- Username and hashed password
- Preferred currency (BDT)
2.2 Identity Verification (KYC)
Before your first withdrawal, r4444 requires KYC documents. Accepted documents are a National ID Card (NID), Passport or Driving Licence. We store scanned copies securely and use them only to verify identity and comply with anti-money-laundering requirements.
2.3 Technical Data
- IP address and approximate location
- Device type, operating system and browser
- Session duration, pages visited and game activity logs
- r4444 App version (if you use the Android APK)
3. How We Use Your Data
r4444 uses your data to:
- Create and manage your account
- Process deposits and withdrawals via bKash, Nagad, Rocket and Bank Transfer
- Apply bonuses, cashback and VIP tier calculations correctly
- Detect fraud, money laundering and problem-gambling patterns
- Send transactional messages (deposit confirmed, withdrawal processed) and, where you have opted in, promotional emails about new games or offers
- Improve platform performance and fix technical issues
- Comply with legal obligations
We do not use your data for automated decisions that have a significant legal effect on you without giving you the right to request human review.
4. Payment Data & bKash / Nagad
When you deposit or withdraw using bKash, Nagad, Rocket or Bank Transfer, the transaction is handled by the respective payment provider. r4444 receives a confirmation reference and the amount; we do not store your full mobile banking PIN or bank account credentials on our servers. Minimum deposit is ৳200; deposits typically clear within 5 minutes. Minimum withdrawal is ৳1,000 and typically processes within 15 minutes after KYC approval. Payment records are kept for at least five years as required by financial regulations.
5. Data Sharing
r4444 shares personal data only in these situations:
- Payment processors: bKash, Nagad, Rocket and partnered banks receive only the data needed to complete a transaction.
- Game providers: When you launch a game from Evolution, Spribe, PG Soft, JILI, Habanero, Red Tiger or Playtech, your session token and stake data are passed to that provider's game server. Your full name and contact details are not shared.
- Legal requests: We will disclose data when required by a valid court order or regulatory authority.
- Service providers: Hosting, analytics and customer-support tools that process data on our behalf under strict data-processing agreements.
We never sell your data to marketing companies or data brokers.
6. Cookies & Tracking
r4444.click uses cookies and similar technologies to keep you logged in, remember your game preferences and measure site performance. Types of cookies used:
- Essential cookies: Required for login sessions and secure transactions. Cannot be disabled.
- Analytics cookies: Aggregate page-view and error data (no personal identifiers sent to third parties).
- Preference cookies: Store your language, odds format and notification settings.
You can clear cookies in your browser settings at any time. Clearing essential cookies will log you out of your r4444 account.
7. Data Retention
Account data is kept for as long as your account is active. If you close your account, we retain the minimum information needed to comply with financial and legal obligations (typically five years). Game logs and transaction records may be kept for up to seven years. After the retention period, data is permanently deleted or anonymised.
8. Your Rights
You have the right to:
- Access a copy of the personal data r4444 holds about you
- Correct inaccurate information in your account
- Delete your account and personal data (subject to legal retention requirements)
- Opt out of marketing emails at any time via the unsubscribe link in any email
- Restrict processing while a dispute is being resolved
To exercise any of these rights, email [email protected] from the address registered on your r4444 account. We will respond within 30 days.
9. Security Measures
r4444 uses SSL/TLS encryption for all data transmitted between your device and our servers. Passwords are stored as salted hashes; plain-text passwords are never saved. Our team monitors for unusual login attempts and will lock an account and notify you if suspicious activity is detected. Two-factor authentication is available and recommended for all accounts.
10. Children
r4444 is strictly for players aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has registered an account, contact us immediately at [email protected] and we will close the account and delete the data promptly.
11. Policy Changes
We may update this Privacy Policy when our practices change or when required by law. We will post the revised version on this page and update the "Last updated" date at the top. For significant changes, we will notify active users via email or an in-platform message. Continuing to use r4444.click after a change takes effect means you accept the updated policy.
12. Contact Us
For privacy questions, data requests or complaints, reach out to the r4444 support team:
Email: [email protected]
Live Chat: Available 24/7 via the chat icon on r4444.click
Response time: Within 24 hours for email; typically under 5 minutes via live chat